Now more than 300 businesses demand Rachel Reeves scrap the 'tourist tax' to boost Britain's economy


Hundreds of business leaders today call for the return of tax-free shopping for overseas tourists.

In a letter to the Chancellor, some of Britain’s biggest retailers, hotels and restaurants, warn that removing the VAT refund for visitors has been ‘a spectacular own goal.’

Rachel Reeves has been urged to prioritise boosting economic growth at her Budget this month amid fears a tax raid could stifle jobs and investment.

Reinstating the incentive would be a win both for business and the taxpayer, more than 300 firms say, giving the economy ‘an immediate shot in the arm.’

Big names to call for Labour to announce a review of the policy on October 30 include John Lewis, Estee Lauder and Fortnum & Mason.

Business leaders have called on Rachel Reeves to restore VAT free shopping for overseas visitors

More than 300 firms have backed scrapping the 'tourist tax' saying it would give the economy 'an immediate shot in the arm' (file photo)

More than 300 firms have backed scrapping the ‘tourist tax’ saying it would give the economy ‘an immediate shot in the arm’ (file photo)

Along with fashion house Giorgio Armani, Pernod Ricard and the owner of the Westfield shopping malls, they all argue that the cost of 20 per cent VAT refunds is outweighed by the enormous benefits of encouraging more visitors to Britain.

The UK is now the only country in Europe to not have a rebate scheme, leaving British businesses at a ‘massive global disadvantage’.

Instead of spending money in Britain, tourists are flocking to Paris, Milan and Berlin, leaving these economies to reap the rewards at this country’s expense.

Among the signatories to the letter to Ms Reeves, organised by top hotelier Sir Rocco Forte, are fashion house Kurt Geiger and cosmetics business Charlotte Tilbury.

Prominent figures in the arts world, including Shakespeare’s Globe and the Royal Opera House, have also given their support, as tourists also spend money on cultural attractions.

Ms Reeves says she wants to become the most ‘pro-growth Chancellor’ in British history.

But in the first few months in the job, she has warned of ‘painful’ tax hikes for businesses including on the National Insurance contributions paid by employers. And she has sparked fears that an exodus of high-flyers could leave the UK, taking investment into Britain with them.

This comes as Angela Rayner’s slew of new workers’ rights also poses a headache for firms wanting to hire.

In 2021, then-Chancellor Rishi Sunak abolished tax-free shopping for international visitors.

The tax means shoppers pay 20 per cent more for goods in the UK than in neighbouring countries in Europe.

The Conservatives refused to heed the calls from business to ditch the tax. Back then, the Treasury claimed it was a ‘costly relief which does not benefit the whole of GB equally’.

Dozens of cross-party MPs and peers have already backed the Mail’s ‘Scrap the Tourist Tax’ campaign, including former home secretary Priti Patel, as have firms such as Harrods.

A study by the Centre for Economics and Business Research found Britain’s economy would be £11.1bn a year better off as a result of reinstating VAT refunds, with government coffers boosted by £2.5billion.

And it would have encouraged 2million more people to come to the UK, dispelling the former Tory government’s claims that tourists are not deciding against visiting due to the change.

The pre-Brexit scheme was available only to those outside the EU – such as visitors from the Middle East or the United States. If the levy is scrapped, tourists from the EU would be able to access the tax-free market in the UK for the first time.

‘You now have a chance to show that you are listening to the voice of business and pulling every available lever to promote growth,’ the letter adds. ‘Businesses of all shapes and sizes are calling on you to take action and scrap the tourist tax.’

Then-Chancellor Rishi Sunak abolished tax-free shopping for international visitors in 2021

Then-Chancellor Rishi Sunak abolished tax-free shopping for international visitors in 2021

Arts organisations including the Royal Opera House (pictured) have also given their support, as tourists also spend money on cultural attractions

Arts organisations including the Royal Opera House (pictured) have also given their support, as tourists also spend money on cultural attractions

Campaigners last night said there was an ‘endless’ list of businesses being hindered by the tax and ‘every high street is seeing the impact.’

Insisting it was not just luxury retailers being hurt, they said painful consequences have been felt right across the country, from manufacturers to taxis to local museums and cafes.

‘Rachel Reeves and Labour have promised to prioritise measures that will promote economic growth above all else and scrapping the tourist tax should be top of the list at the Budget,’ said Sir Rocco Forte, chairman of Rocco Forte Hotels.

Anda Rowland, vice-chairman of the King’s tailor, Anderson & Sheppard, said there was ‘clear evidence’ that tourists now spend less time in Britain and spend money elsewhere, which is ‘a threat to growth and to jobs in our sector.’

‘Not one day goes by without a discussion with someone in our community about how damaging this policy is to our future,’ she added.

And Andrew Carter, chief executive of England’s biggest wine producer Chapel Down, said reversing the ‘spectacular own goal’ was a ‘complete no-brainer to supporting economic growth.’

In full: The 300 names calling to scrap the tourist tax
Dear Chancellor, 

As business leaders representing the retail, hospitality, travel, tourism and arts sectors, we welcome your Government’s promise to focus on measures that promote economic growth above all else. 

After years of lacklustre performance, getting UK plc firing on all cylinders again is vital for prosperity and jobs across the country. 

We are writing to ask you to urgently implement one change that would give the economy an immediate shot in the arm. 

In 2021, in the aftermath of the pandemic that had hit businesses like ours hard, the then Chancellor Rishi Sunak scrapped the tax-free shopping scheme for tourists that had existed for decades. 

This decision came as a shock to those working in our sectors and many of us warned at the time that there would be a heavy price to pay. So it has proved. 

What has become known as the ‘tourist tax’ has turned into a spectacular own goal for the UK. 

It means the UK is now the only country in Europe that does not offer tax-free shopping to tourists, leaving British businesses at a massive global disadvantage. 

This does not just affect a few luxury stores in London’s West End, as some have claimed. 

People are increasingly choosing to shop in Paris, Milan and Berlin rather than here because the VAT rebate has gone. 

The entire tourist economy is affected, whether that be regional tourist centres or manufacturers down the supply chain, hotels and restaurants, taxis, galleries and museums, cafes… the list is endless. Every high street is seeing the impact.

Analysis by the Centre for Economics and Business Research (Cebr) has concluded that not only would reintroducing a tax-free shopping scheme be affordable, but that the cost of restoring the tax break would be far outweighed by the stimulus in tourist spending in other areas, including hospitality, restaurants, transport and the arts. Visitor numbers could have been two million higher last year if a tax-free shopping scheme had been in place while in terms of the GDP impact, additional expenditure would have equated to an output boost of £11.1 billion. 

The Cebr said that restoring the scheme would deliver a significant boost to the public finances because of the amounts spent by tourists across the economy, with a net fiscal gain of £2.5 billion. 

The UK would also be able to offer savings to a new market of 500 million EU consumers because of its place outside the EU. 

Your predecessor promised last year to ‘look again at the numbers’ and indicated that he hoped that restoring tax-free shopping would prove affordable. But nothing was done. 

You now have a chance to show that you are listening to the voice of business and pulling every available lever to promote growth. 

Businesses of all shapes and sized are calling on you to take action and scrap the tourist tax. 

Senior politicians from every main party, including several former Chancellors and Labour’s Mayor of London Sadiq Khan, agree. 

Keeping the tourist tax in place means that all of our businesses are operating with one hand tied behind their backs. 

We urge you to take decisive action, scrap the tourist tax and boost economic growth.

Yours sincerely, 

The signatories:

Company, Name, Title

Rocco Forte Hotels, Sir Rocco Forte, Chairman

Boodles, Michael Wainwright, Executive Chairman

British Airways, Sean Doyle, CEO & Chairman

British Fashion Council, Caroline Rush, CEO

Chapel Down, Andrew Carter, CEO

Charlotte Tilbury Beauty, Demetra Pinsent, CEO

Church’s, Denni Manzatto, CEO

Claridge’s, Paul Jackson, General Manager

Dorchester Collection, Helen Smith, CEO

Estee Lauder, Sue Fox, President

FarFetch, Stephanie Phair, President

Fortnum & Mason, Tom Athron, CEO

Giorgio Armani, Gerry Fedak, CEO

Gusbourne, Simon Bradbury, Chief Commercial Officer

Hackett, Jeremy Hackett, London Chairman

Heathrow, Fraser Brown, Retail Director

Hirsh London, Sophia Hirsh, Managing Director

Historic Royal Palaces, John Barnes, Chief Executive

John Lewis, Paul Marsden, Head of Branch

Kurt Geiger, Neil Clifford, CEO

Lina Stores, Dan Bennett, Operations Director

Mason & Sons, Elliot Mason, Director

Minotti London, Anke Summerhill, Creative and Managing Director

Mulberry, Andrea Baldo, CEO

Nobu Hotel London, Grant Campbell, General Manager

Norton & Sons, Martin Nicholls, Managing Director

Osprey London, Alexandra Ellisdon, COO

Paul Smith, Sir Paul Smith, Founder

Pernod Ricard, Paul-Andre Vacheron, Director

Red Carnation Hotels, Jonathan Raggett, CEO

Royal Academy of Arts, Axel Ruger, Secretary and Chief Executive

Royal Lancaster London, Sally Beck, General Manager

Royal Opera House, Alex Beard, CEO

Sunspel, Raul Verdicchi, Executive Chairman

The Dorchester, Luca Virgilio, General Manager

The Connaught, Sandeep Bhalla, General Manager

The Athenaeum Hotel&Residences, Joanne Taylor-Stagg, General Manager

The Hippodrome Casino London, Simon Thomas, Executive Chairman

The Ned, Gareth Banner, Group Managing Director

The Peninsula, Rolf Buehlmann, Managing Director

The Watches of Switzerland Group, Brian Duffy, CEO

Walpole, Helen Brocklebank, CEO

10 Greek Street, Luke Wilson, Co-Founder

56 Greek Street, Soho, Jess Smith, Venue Manager

Adam of London, Richie Adam, Company director

Airlines for America, Keith Glatz, Senior Vice President

Alex BEGG Group. Bruno Guillon, CEO

Alexandra Llewellyn, Alexandra Llewellyn, Founder

All is Joy Studios and All is Joy Media, Joel Peter Levack, Co-Founder

Alva, Bernard Donoghue, Director

Anderson & Sheppard, Anda Rowland, Chairman

Annoushka Jewellery, Annoushka Ducas, Founder and Creative Director

Anya Hindmarch, Anya Hindmarch, Founder & CEO

APML Estate, Mike Sadler, Director

Araminta Campbell, Araminta Birse-Stewart, Founder

Argentum, Joy Isaacs, CEO

Artfarm, Ewan Venters, CEO

Asprey International, John Rigas, Executive Chairman

Association of International Retail, Paul Barnes, CEO

Aviator Hotel Hampshire, Adam Skrzypczak, General Manager

Bala Baya & Kapara, Eran Tibi, Chef Founder

Bar Italia, Antony and Luigi Polledri, Owners

Baudoin & Lange, Bo van Langeveld, CEO & Founder

Beasy Soho, Gabriel Iliopoulos, Director

Bellamy’s Restaurant, Gavin Rankin, Managing Director

Bentley and Skinner, Mark Evans, Managing Director

Bentleys London, Tim Bent, Founder

Berry Brothers & Rudd, Emma Fox, CEO

Bespoke Hotels Limited, Robin Sheppard, President

Beulah London, Lavinia Brennan, Director/Co-Founder

Bicester Hotel, Graham Payne, Director

Bicester Village, John Durnin, Business Director

Bocca di Lupo, Jacob Kenedy, Chef Founder

Boisdale Restaurants, Mark Hadsley-Chaplin, Chairman

British Beauty Council, Victoria Brownlie, Chief Policy & Sustainability Officer

British Retail Consortium, Helen Dickinson, CEO

Bubala, Marc Summers, Owner

Budd, Stephen Murphy, Chairman

Burger& Lobster Group, Dino Sura, Managing Director

BusinessLDN, John Dickie, Chief Executive

Cad & The Dandy, James Sleater, Managing Director

Cadogan, Hugh Seaborn, Chief Executive

Hotel Café Royal, Guillaume Marly, Managing Director

Capital Arches Group, Claude Abi-Gerges, Managing Director

Carnegie Club, Gary Gruber, Managing Director

Cassandra Goad, Cassandra Goad, Director

Cedar Capital Partners, Ramsey Mankarious, Chief Executive

Change Group International Plc, Louis Bourgoing, Managing Director

Change Group Retail, Paul Crombie, Managing Director

Cheaney Shoes, Jonathan Church, Joint Managing Director

Chelsea Physic Garden, Sue Medway, Director

Chew On This Group, Ellen Chew, Director

Chinatown Stakeholders, Christine Yau Vice, Chair

Clermont Hotel Management, Gavin Taylor, Chief Executive Officer

Como Holdings, Chris Roberts, Chairman

Constant Leisure, Costas Constantinou, Co-Owner& Director

Cordings, Noll Uloth, Joint Owner

Cosmetic, Toiletry and Perfumery Association (CPTA), Dr. Emma Meredith, Director-General

Criterion Hospitality, Halima Aziz, Head of Hotels

Cromlix, Barry Makin, General Manager

Cuts Soho, Andrew Daniel, Owner/Manager

D.R Harris & Co, Julian Moore, Managing Director

Dargie Lewis Designs, Lavinia Dargie, Founder & Interior Designer

Deakin & Francis, Henry Deakin, Managing Director

Dege & Skinner, William Skinner, Managing Director

Deirdre Dyson, Lady Deirdre Dyson, Owner

Denman & Goddard, David J Cook, CEO

Derek Rose, Sacha Rose, CEO

Design Centre London, Claire German, CEO

Dorsett Hospitality International, Mark Gallagher, Area General Manager

Duke + Dexter, Archie Hewlett, CEO/Founder

DVO, Jackie Clode-Dickens, Owner

Edinburgh Hotels Association, Neil Ellis, Chairman

Edward Green, Hilary Freeman, Managing Director

Edward Sexton, Dominic Sebag-Montefiore, Creative Director

Edwardian Hotels London, Inderneel Singh, CEO

El Pastor, Crispin Somerville, Managing Director

Elizabeth Gage, Elizabeth Gage & Joanne Rees, Owner & Managing Director

Emerald and Tiger, Jasmin Harsono, Director & Founder

Emma Jane Knight, Emma Jane Knight, Founder & Creative Director

Emma Willis, Emma Willis, Founder and CEO

Empire Casino, Richard Smith, Venue Director

EPOK, Prudence Gibson, Founder

Essential Edinburgh BID, Roddy Smith, CEO

ExCel London, Jeremy Rees, CEO

F Hinds, Andrew Hinds, Chairman

Fabergé, Antony Lindsay, CEO

Fairfax and Favor, Felix Favor Parker, Founding Director

Fedro Gaudenzi, Fedro Gaudenzi, Founder and Director

Fiona Finds, Fiona Dreesman, Founder

Fleming & Howland, Paul Fleming, Director

Floris London, Edward Bodenham, Director

FMS, Irene Mateides, Publishing Director

Fox Soho Maintenance, Barry Fox, Director

Fragrance Group, Jason Parry, Multi-Site General Manager

Freedom, Soho Residence & Archer Street, Siobhan Magill, Director & Co owner

Frieze, Matthew Slotover, Co-Founder

Fruity Booty, Hattie Tennant, CEO

G.Ettinger, Robert Ettinger, CEO

Garrard & Co, Joanne Milner, CEO

Gemfields, Sean Gilbertson, CEO

Genting Casinos, Paul Willcock, President and Chief Operating Officer

Georgian House Hotel, Serena von der Heyde, Managing Partner

Global Blue UK, Derrick Hardman, Managing Director

Gordon And MacPhail, Philip White, CEO

Grosvenor House Suites, Andrew Henning, General Manager

GvE&Co, Jonathan Docherty, Director

Halcyon Days and The Caverswall China Company, Pamela Harper, Chairman & CEO

Hanover Healthfoods, John Mckee, Owner

Heals, Hamish Mansbridge, CEO

Heart of London Business Alliance, Ros Morgan, Chief Executive

Heirlooms, Ruth Douglas, Managing Director

Henry Poole, Simon Cundey, Managing Director

Henson’s Bar & Social, Francesco Delfino, Business Partner

Hill House Interiors, Helen Bygraves, Founder/Director

Holland & Sherry, Lindsay A Taylor, Global Sales Director

Home House Collection, Andrew Richardson, CEO

Hoppers Soho, Tanya Wilderspin, General Manager

Hospitality Source, Farida Dungarwalla, Director / Co Owner

House of Bruar, Patrick Birkbeck, Managing Director

Huntsman Savile Row, Taj Phull, Managing Director

Hyatt Hotels Corporation, Arnaud de Saint-Exupéry, Area Vice President / General Manager

Iconic Luxury Hotels, Andrew Stembridge, Executive Director

Inception Ventures Group, Ellie Kwong, Group Compliance, Audit & Training Manager

Instant Karma Retail, Chandra Goyal, Managing Director

Italian Bear Chocolate, Andrea Alinovi, Managing Director

Jeremy King Restaurants, Jeremy King, Proprietor & CEO

Jo Hansford, Joanna Hansford, Managing Director

Joanna Wood Limited, Joanna Wood, Managing Director

John Lobb, William Lobb, Director

John Smedley, Ian Maclean, Managing Director

Julia Carrick Luxury Consultancy Ltd, Julia Carrick, CEO

K West Hotel & Spa, Florian Broemel, General Manager

Kelly Richardson, Kelly Kroketa, Director

Kiki Mcdonough, Kiki Mcdonough, Founder and Creative Director

Kricket, Rik Campbell, Founder/Director

Lalage Beaumont, Lalage Beaumont, Owner

Lalique Limited, Frederick Fischer, Managing Director

Last Drop Distillers, Rebecca Jago, Managing Director

Laurent Perrier, Adam Guy, Managing Director

Lewis Wark, Martyn Lewis, Director

Liberty London, Adil M-Khan, CEO

Lisa Franklin, Lisa Franklin, CEO

Lobos Meat and Tapas, Ruben Maza, Director

Lock & Co. Hatters, Ben Dalrymple, Managing Director

London Property Alliance, Charles Begley, Chief Executive

Loquet London, Min Lee, Commercial Director

Malone Souliers, Steven Hope, CEO

Manicomio Restaurant Group, Ninai Zarach, Director

Manolo Blahnik, Kristina Blahnik, CEO

McRostie of Glasgow, Colin & Kareen Campbell, Director

Metaverse Learning, Jason Holt, CEO

Miller Harris, Jon Graham, CEO

Monpure, Nate Bigger, CEO

Montague Ede Bespoke Tailoring, Antonia Ede, Owner

Morley Stores, Bernard Dreesman, Chairman

My Place Soho, Sam Maqedonci, Director

N.Peal, Adam Holdsworth, CEO

National Army Musuem, Justin Maciejewski, Director

Neals Yard Remedies, Anabel Kindersley, Co-Owner

New West End Company, Dee Corsi, Chief Executive

NFTEE’s, Orlando Gaul, Director

No Escape, Purgatory Bar, Darrell & Kristina Johnston, Owners

Noteworthy, Nicola Butler, Managing Director

NRBY Clothing, Jo Hooper, CEO

Oliver Burns, Sharon Lillywhite, Founder

Outlet Residential, Kinga Parker, Director

Pan Pacific London, Anne Golden, Regional Vice President

Panter & Hall Gallery, Matthew Hall, Director

Pepa London, Mike Hoare, Director

Percy & Reed, Shannon de Boissard, Founder and CEO

Peter Reed, Sean Clayton, Managing Director

Philip Mould & Company, Philip Mould, Director

Pickett, Trevor Pickett, CEO

Planet, Gordon Clark, Senior Director

Pphe Hotel Group, Daniel Pedreschi, Executive Vice President Operations UK

Pragnell, Charlie Pragnell, Chairman & Owner

Prosegur Change, Sacha Alexander Zackariya, CEO

Q- Park, Sarosh R. Mehta, Business Manager

Quo Vadis, Jeremy Lee, Chef Proprietor

Rachel Vosper, Rachel Vosper, Managing Director

Richard Anderson, Brian Lishak, Director & Company Secretary

Richard James Savile Row, Sean Dixon, Founder & Managing Director

Richard Ogden, Richard Ogden, Executive Director

Rothes Glen, Damian Riley-Smith, Owner

ROX – Diamonds & Thrills, Kyron Keogh, Co-Founder & Managing Director

Running Hare Restaurants, David Taylor, CEO & Founder

Sanderson Design Group, Lisa Montague, Group Chief Financial Officer

Sarah Haran, Sarah Haran, Founder

Scott Dun Private, Jules Maury, Head

Seiko UK, David Edwards, Managing Director

Shakespeare’s Globe, Stella Kanu, CEO

Simmons Bars, Nick Campbell, Owner

Simply Pleasure, Tom Clark, National Retail Manager

Simpsons Wine, Charles Simpson, Co-founder

Singapulah, Jay Sim, Business Development Director

Sir Richard Sutton Limited, William Gibbs, Hotel Director

Society Of London Theatre, Claire Walker & Hannah Essex, Co-CEOs

Soho Bars & Clubs, Orinta Kilaite, Owner

Soho Business Alliance, Jo May, Corporate Secretary

Soho Estates, John James, Managing Director

Soho Live Music Club, George Hudson, Founder

Soho Maintenance, Mark Abraham, Director

Soho Solutions, Michael Fishlock, Director

Somlo Antiques London, George Somlo, Director

Sophie’s Soho & Jack Solomons Club, Rupert Power, Managing Director

Stephen Webster, Stephen Webster, Founder

Sterling Studios, Fiona Sutclifffe, Owner

Super 8 Restaurants, Brian Hannon, Owner & Director

Susannah Lovis Jewellers, Susannah Lovis, Owner

Suzi Searle Interiors, Suzi Searle, Founder

Swaine London, Carine de Koenigswarter, CEO

Swatch Group, Andrea Nunziata, Brand Manager

Sybyl Colefax & John Fowler, Wendy Nicholls, Chairman

Temperley Holdings, Luca Donnini, CEO

The Arts Theatre Club, Maria Costantinou, Co-Owner

The Association of Leading Visitor Attractions, Bernard Donoghue, Director

The Berkeley & The Emory Maybourne, Knut Wylde, General Manager

The British Emporium, Adrian North, Founder & Managing Director

The Deck London, Daisy Knatchbull, Ceo and Founder

The Dune Group, Daniel Rubin, Founder & Chairman

The Entertainer, Andrew Murphy Group, CEO

The French House Lesley Lewis, Owner

The Hari, Francesco Sardelli, General Manager

The Katiroll Company, Dilip Patel, Manager

The Lakes Distillery, James Pennefather, CEO

The Leonard Hotel, Paul Sehgal, Director

The Little Door & Co, Ronald Holmberg, Operations Director

The Sausage Project, Hamilton Gaul, Director

The Savoy London, Franck X Arnold, Regional Vice President and Managing Director

The Thin White Duke, Sasha Almonte, Co- Founder

The Wolseley Hospitality Group, Baton Berisha, CEO

Theo Fennell Limited, Theo Fennell, Founder

Thirst Bar, Al Thompson, Owner

Thom Sweeney, Thom Whiddett, Co- Founder

Topnotch Gyms, Stuart Rosenberg, Director

Trotters Childrenswear, Richard Ross, Chairman and Co Founder

Trunk Clothiers, Mats Klingberg, Founder& Managing Director

Turnball & Asser, Iiaria Niccolini, Director

Tusting Leathergoods, Alistair Tusting, Managing Director

UK Fashion & Textile Association, Adam Mansell, CEO

UKDSA, Michael Kill, CEO

Ukinbound, Joss Croft, Chief Executive

Unibail-Rodamco-Westfield, Scott Parsons, Chief Operating Officer

UK Unique Yacht Wrapping, Jacob Cameron, Director

V & P Fox Locksmiths, Oliver Lincoln, Managing Director

Value Retail, James Lambert, Deputy Chairman

Vasco & Piero’s Pavilion, Paul Matteucci, Director

Vintage House, Tony McGeever, General Manager

Visit Greenwich, Barrie Kelly, CEO

W Hotel, Ken Millar, General Manager

Wafflemeister, Rikos Leong-Son, CEO

Wartski, Kieran McCarthy, Joint Managing Director

Wedgwood, Christian Bachler, Executive Vice President

White Rabbit Projects, Eadaoin Mcdonagh, COO

William & Son, William R Asprey, Founder & Chairmain

Yard O Led, Giles English, Custodian

Your place hotel, Andrew Miles, Director

Zembrano’s Bar Soho, Don Cameron, Director

Zima Restaurant, Lukas Rackauskas, Director



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